We are pleased that you are visiting our website or using our app and that you are interested in our company and our offers. Despite careful control of the content, we assume no liability for external links to third-party content, since we did not initiate the transmission of this information, nor did we select or change the addressee of the transmitted information or the transmitted information itself.
The protection of your personal data when it is collected, processed and used during your visit to our website is important to us and is carried out within the framework of the statutory provisions, which you can find out about at www.bfdi.bund.de.
In the following text we explain what information we collect during your visit to our website and how it is used:
1. Collection and storage of personal information and the type and purpose of their use
a) When visiting the website or the app
Every time a customer (or other visitor) accesses our website/app, the Internet browser used on your end device (computer, laptop, tablet, smartphone, etc.) automatically sends information to our website server. This information is temporarily stored in a so-called log file.
The following data is recorded without your intervention and stored until it is automatically deleted:
- (Pseudonymized) IP address of the requesting computer, as well as device ID or individual device identifier and device type,
- Name of the retrieved file and amount of data transferred, as well as date and time of retrieval,
- notification of successful retrieval,
- requesting domain,
- Description of the type of Internet browser used and, if applicable, the operating system of your device and the name of your access provider,
- your browser history data as well as your standard weblog information,
- Location Data, including location data from your mobile device. Please note that on most mobile devices you can control or disable the use of location services in the mobile device settings menu.
Our legitimate interest in collecting the data pursuant to Article 6, Paragraph 1, Sentence 1 lit. f GDPR is based on the following purposes:
- Ensuring smooth connection and comfortable use of the website,
- Evaluation of system security and stability as well
- for other administrative purposes.
Under no circumstances do we use the collected data for the purpose of drawing conclusions about your person.
The above data will be deleted after leaving the website.
b) When using our contact form
If you have any questions, we offer you the opportunity to contact us using a form provided on the website. At minimum, your name and a valid e-mail address are required so that we know who sent the request and can answer it. Further information can be provided voluntarily.
Data processing for contacting us takes place in accordance with Article 6 Paragraph 1, Sentence 1 lit. a GDPR on the basis of your voluntarily given consent.
The personal data collected by us for the use of the contact form will automatically be deleted after the request you have made has been processed.
c) Registration with Callidus Pay
If you register as a customer, this is done by providing the following data:
- Data that personally identify you such as name and e-mail address, address, telephone number
We collect the following data from franchisees:
- First name
- Family name, last name, surname
- Birth date
- E-mail
- Phone number
- Country
- City
- Postcode
- Address
- Company Name
- First and last name of the responsible person of the company
- Company zip code
- Company UIN
- Corporate tax number
- Company SWIFT/BIC
- Corporate bank name
- Card details
Data processing for registering with us takes place in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR on the basis of your voluntarily given consent. The data will be deleted when you log out of your user account, unless we are obliged to store it for a longer period under Article 6 Paragraph 1 Sentence 1 lit GDPR or you have consented to further storage in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR.
d) Upon conclusion of a contractual relationship
When concluding a contractual relationship via our website/app, we ask you to provide the following personal data:
- Information that personally identifies you, such as name and e-mail address, date of birth, postal address, billing and delivery address, telephone number,
- the information about your means of payment,
- Other personal information that we are required or authorized by law to collect and process and that we need to authenticate you, identify you, or verify the information we have collected.
The data mentioned will be processed to process the contractual relationship and - if necessary - passed on to Intergiro, Intl AB (publ), Box 3093, 103 61, Stockholm, Sweden (hereinafter: "Intergiro"). The data is processed based on Article 6 Paragraph 1 Sentence 1 lit. b GDPR. The storage period is limited to the purpose of the contract and, if applicable, to statutory and contractual retention requirements.
The personal data collected by us for the order will be blocked for further use after the contract has been completed. Your data will be stored until the end of the statutory retention period and then deleted, unless we are required to do so in accordance with Article 6 Paragraph 1 Sentence 1 lit (from the Commercial Code (HGB), Criminal Code (StGB), or Tax Code (AO)) to store data for a longer period of time or you have consented to further ¬storage in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR.
2. Disclosure of Personal Information
Your information will not be transmitted to third parties for purposes other than those listed below.
We only pass on your information to third parties if:
- you have given your express consent to this (Article 6 Paragraph 1 S. 1 lit. a GDPR),
- this is necessary for the processing of contractual relationships with you (Article 6 Paragraph 1 Sentence 1 lit. b GDPR),
- there is a legal obligation to pass it on (Article 6 Paragraph 1 Sentence 1 lit. c GDPR),
- it is necessary to assert, exercise or defend legal claims and there is no reason to assume that you have an overriding legitimate interest in the non-disclosure of your data (Article 6 Paragraph 1 Sentence 1 lit. f GDPR).
In these cases, however, the scope of the transmitted information is limited to the necessary minimum.
Our data protection regulations are in accordance with the applicable data protection regulations and the data will only be processed in the Federal Republic of Germany. However, we also work with third parties who can process the data outside the EU. All third parties we work with are listed in our privacy policy.
3. Data Subject Rights
Upon request, we will be happy to inform you whether and which personal data is stored about you (Art. 15 GDPR), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data was or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right of appeal, the origin of your data if it was not collected from us, and the existence of automated decision-making including profiling.
You also have the right to have any incorrectly collected personal data corrected or to have incomplete data completed (Art. 16 GDPR).
Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Article 18 GDPR).
You have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request transmission to another person responsible (Article 20 GDPR).
In addition, you have the so-called "right to be forgotten", i.e. you can request us to delete your personal data if the legal requirements for this are met (Article 17 GDPR).
Irrespective of this, your personal data will be automatically deleted by us if the purpose of the data collection no longer applies or if the data processing has been carried out unlawfully.
In accordance with Article 7 Paragraph 3 GDPR, you have the right to revoke the consent you have given us at any time. As a result, we are no longer allowed to continue the data processing based on this consent for the future.
You also have the right to object to the processing of your personal data at any time, provided that a right to object is provided for by law. In the event of an effective revocation, your personal data will also be automatically deleted by us (Article 21 GDPR).
If you would like to make use of your right of revocation or objection, you can send e-mail to: info@calliduspay.com
In the event of violations of the data protection regulations, you have the option of lodging a complaint with the responsible supervisory authority in accordance with Article 77 GDPR. The competent supervisory authority is the Lower Saxony State Commissioner for Data Protection ( https://www.lfd.niedersachsen.de/ ) and any other supervisory authority.
4. Cookies
We use cookies on our website. These are small text files that your browser creates automatically and that are stored on your end device when you visit our website. Information is stored in the cookie that are generated in connection with the specific end device used. However, this does not mean that we are immediately informed of your identity.
These cookies are set as so-called first-party cookies (“own cookies”) or third-party cookies (“third-party cookies”). First party cookies are set by the website you are on and are not exposed by browsers across domains. A third-party cookie, on the other hand, is set by a third party, i.e. not by the actual website you are on.
The cookies are also divided into technically necessary and technically unnecessary cookies. Both technically necessary cookies and technically unnecessary cookies are set on our website in accordance with the following paragraphs.
a) Essential Cookies
Essential cookies are essential for the operation of our website and certain functions are only possible with those cookies in the first place. These technically essential cookies, which are only required and set for the individual online session, are automatically deleted after you leave our website.
The legal basis for the use of these technically essential cookies is Article 6, Paragraph 1, Sentence 1 lit. f GDPR.
b) Non-essential Cookies
If you have given your consent, we use so-called non-essential cookies on our website. The technically essential cookies are used mainly to evaluate the use of the website and user behaviour, to compile reports on the activities of visitors to the website and to provide other services related to the use of the website.
The technically essential cookies we use are explained in our cookie banner with regard to their functionality, duration and possible third-party recipients of the data. If certain third-party providers used by us set cookies as part of the service we provide, this will also be referred to separately in our data protection declaration.
The legal basis for the use of essential cookies is Article 6 Paragraph 1 Sentence 1 lit. a GDPR, provided you have given your consent.
You can revoke your consent at any time. You also have the option of configuring the setting of cookies at any time. For example, you can set your browser so that it informs you in advance about the setting of cookies or completely refuses cookies.
Java applets and Java script are used to provide our website. If, for security reasons, you do not want to use these auxiliary programs or active content, you should deactivate the corresponding setting in your browser.
HTML5: We and certain third parties may also use certain tracking technologies known as "HTML5" primarily for advertising purposes. Some browsers may use their own management tools to remove or block such technologies.
5. Online Marketing/Analysis Measures
By statistical data collection through online marketing, we wish to design our website to meet your needs and continuously adapt it for you, as our user, and optimize its use.
Unless otherwise stated below, the online marketing and tracking is based on your consent in accordance with Article 6 Paragraph 1 Sentence 1 lit. a GDPR.
If your data is transferred to the USA, this is done based on your consent in accordance with Article 49, Paragraph 1, Sentence 1 lit. a GDPR. In addition, the relevant service providers have committed themselves to us as part of a standard contractual clause that third countries outside the EU to which data are exported will guarantee a level of data protection that corresponds to that of the EU.
We use various tools from Google on our website.
a) Google Analytics
If you have given your consent, Google Analytics, a web analysis service provided by Google Ireland Limited "Google", is used on this website. Use includes the "Universal Analytics" operating mode; this makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus analyze a user's activities across devices.
Google Analytics uses so-called "cookies"; Text files that are stored on your computer and that enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. If IP anonymization is activated on this website, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. We would like to point out that on this website Google Analytics has been expanded to include IP anonymization in order to ensure that IP addresses are recorded anonymously (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on the terms of use and data protection at (https://www.google.com/analytics/terms/de.html or at https://policies.google.com/?hl=de ).
On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.
The data sent by us and linked to cookies, user IDs (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.
You can revoke your consent at any time with effect for the future by preventing the storage of cookies in the settings of your browser software; we would like to point out, however, that in this case you may not be able to use all functions of this website in their entirety.
You can also prevent Google from collecting the data generated by the cookie and related to your use of the website (including your IP address) and from processing this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you have to opt out on all systems used. If you click here (https://tools.google.com/dlpage/gaoptout?hl=de ) the opt-out cookie will be set to disable Google Analytics.
6. Data Security
We endeavor to take all necessary technical and organizational security measures to store your personal data in such a way that they are not accessible to third parties or the public. If you want to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be completely guaranteed with this communication channel. We therefore recommend that you only send us confidential information via mail.
7. Name and contact details of the person responsible for processing and the data protection officer
This data protection information applies to data processing by
Callidus Pay GmbH,
Büchnerstr. 12, D-38118 Brunswick
(“Person in charge”).
Data Protection Officer:
Mr. Andrej Kaurin
Contact Us
Don't hesitate to contact us if you have any questions regarding our Cookie Policy.
• Via Email: info@calliduspay.com
• Via Phone Number: 0049 (0) 531 230 4360
• Via this Link: https://www.calliduspay.com/contact
• Via this Address: Büchnerstr. 12, 38118 Braunschweig, Germany