Data protection at Calliduspay – Your data in safe hands

Privacy policy Callidus Pay GmbH

Thank you for visiting our website or using our app and for your interest in our company and our services. Despite careful control of the content, we assume no liability for external links to third-party content, as we did not initiate the transmission of this information and did not select or change the addressee of the transmitted information or the transmitted information itself.

The protection of your personal data when it is collected, processed and used during your visit to our website is important to us and is carried out in accordance with the statutory provisions, which you can find out about, for example, at www.bfdi.bund.de can inform you.

Below we explain what information we collect during your visit to our website and how it is used:

1. collection and storage of personal data and the nature and purpose of their use

a) When visiting the website or the app
Every time a customer (or other visitor) accesses our website/app, the internet browser used on your device (computer, laptop, tablet, smartphone, etc.) automatically sends information to the server of our website. This information is temporarily stored in a log file.

The following data is collected without any action on your part and stored until it is automatically deleted:
- (pseudonymised) IP address of the requesting computer, as well as device ID or individual device ID and device type,
- Name of the retrieved file and amount of data transferred, as well as the date and time of retrieval,
- Notification of successful retrieval,
- requesting domain,
- Description of the type of Internet browser used and, if applicable, the operating system of your end device as well as the name of your access provider,
- Your browser history data and your standard weblog information,
- Location data, including location data from your mobile device. Please note that on most mobile devices you can control or deactivate the use of location services in the settings menu of the mobile device.

Our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR for the collection of data is based on the following purposes:
- To ensure a smooth connection and convenient use of the website,
- Evaluation of system security and stability and
- for further administrative purposes.

Under no circumstances do we use the data collected for the purpose of drawing conclusions about your person.

The above-mentioned data will be deleted after you leave the website.

b) When using our contact form
For questions of any kind, we offer you the opportunity to contact us via a form provided on the website. It is necessary to provide at least your name and a valid e-mail address so that we know who sent the enquiry and can answer it. Further information can be provided voluntarily.

Data processing for the purpose of contacting us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent.

The personal data collected by us for the use of the contact form will be automatically deleted after your enquiry has been dealt with.

c) Registration with Callidus Pay
When you register as a customer, you do so by providing the following data:
- Data that identifies you personally, such as your name and e-mail address, address, telephone number

We collect the following data from franchisees:
- First name
- Family name, surname
- Date of birth
- email
- Telephone number
- Country
- City
- POSTCODE
- Address
- Name of the company
- First name and surname of the person responsible for the company
- Postcode of the company
- Company UIN
- Company tax number
- Company SWIFT/BIC
- Company bank name
- Card details

Data processing for the purpose of registration with us is carried out in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR on the basis of your voluntarily given consent. The data will be deleted when you cancel your user account, unless we are obliged to store it for a longer period of time in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) or you have consented to further storage in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

d) Upon conclusion of a contractual relationship
When concluding a contractual relationship via our website/app, we ask you to provide the following personal data:
- Data that identifies you personally, such as name and e-mail address, date of birth, address, billing and delivery address, telephone number,
- the information on your means of payment,
- other personal data that we are legally obliged or authorised to collect and process and that we need for your authentication, identification or to verify the data we have collected.

The aforementioned data will be processed to fulfil the contractual relationship and - if necessary - forwarded to Intergiro, Intl AB (publ), Box 3093, 103 61, Stockholm, Sweden (hereinafter: "Intergiro"). The data is processed on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR. The storage period is limited to the purpose of the contract and, if applicable, statutory and contractual retention obligations.

The personal data collected by us for the order will be blocked for further use after the contract has been fully processed. Your data will be stored until the expiry of the statutory retention period and then deleted, unless we are obliged to store it for a longer period in accordance with Art. 6 para. 1 sentence 1 lit. c GDPR due to tax and commercial law storage and documentation obligations (from HGB, StGB or AO) or you have consented to further storage in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

2. disclosure of personal data

Your data will not be transferred to third parties for purposes other than those listed below.

We only pass on your data to third parties if:
- you have given your express consent to this (Art. 6 para. 1 sentence 1 lit. a GDPR),
- this is necessary for the processing of contractual relationships with you (Art. 6 p. 1 para. 1 lit. b GDPR),
- there is a legal obligation to pass on the data (Art. 6 para. 1 sentence 1 lit. c GDPR),
- the disclosure is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in not disclosing your data (Art. 6 para. 1 sentence 1 lit. f GDPR).

In these cases, however, the scope of the data transmitted is limited to the minimum required.

Our data protection provisions are in accordance with the applicable data protection regulations and the data is only processed in the Federal Republic of Germany. However, we also work with third-party providers who may process data outside the EU. All third-party providers with whom we work are listed in our privacy policy.

3. rights of data subjects

On request, we will be happy to inform you whether and which personal data relating to you is stored (Art. 15 GDPR), in particular about the processing purposes, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data if it was not collected by us, and the existence of automated decision-making including profiling.

You also have the right to have any incorrectly collected personal data corrected or incompletely collected data completed (Art. 16 GDPR).

Furthermore, you have the right to demand that we restrict the processing of your data, provided that the legal requirements for this are met (Art. 18 GDPR).

You have the right to receive the personal data concerning you in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller (Art. 20 GDPR).

In addition, you have the so-called "right to be forgotten", i.e. you can demand that we delete your personal data, provided that the legal requirements for this are met (Art. 17 GDPR).

Irrespective of this, your personal data will be automatically deleted by us if the purpose of the data collection no longer applies or the data processing has been carried out unlawfully.

In accordance with Art. 7 para. 3 GDPR, you have the right to revoke your consent to us at any time. The consequence of this is that we may no longer continue the data processing that was based on this consent in the future.

You also have the right to object to the processing of your personal data at any time, provided that a right of objection is provided for by law. In the event of an effective cancellation, your personal data will also be automatically deleted by us (Art. 21 GDPR).

If you would like to exercise your right of cancellation or objection, simply send an e-mail to: info@calliduspay.com.

In the event of violations of data protection regulations, you have the option of lodging a complaint with the competent supervisory authority in accordance with Art. 77 GDPR. The competent supervisory authority is both the State Commissioner for Data Protection of Lower Saxony (https://www.lfd.niedersachsen.de/) as well as any other supervisory authority.

4. cookies

We use cookies on our website. These are small text files that your browser automatically creates and that are stored on your end device when you visit our website. Information is stored in the cookie that results in each case in connection with the specific end device used. However, this does not mean that we obtain direct knowledge of your identity.

These cookies are set as first-party cookies ("own cookies") or third-party cookies ("third-party cookies"). First-party cookies are set by the website on which you are currently located and are not made accessible by browsers across domains. A third-party cookie, on the other hand, is set by a third party, i.e. not by the actual website you are currently visiting.

Cookies are also divided into technically necessary and technically unnecessary cookies. Both technically necessary cookies and technically unnecessary cookies are set on our website in accordance with the following paragraphs.

a) Technically necessary cookies
Technically necessary cookies are absolutely essential for the operation of our website and, for example, enable you to use certain functions. These technically necessary cookies, which are only required and set for the individual necessary online session, are automatically deleted after you leave our website.

The legal basis for the use of these technically necessary cookies is Art. 6 para. 1 sentence 1 lit. f GDPR.

b) Technically not necessary cookies
If you have given your consent, we use so-called technically unnecessary cookies on our website. The technically unnecessary cookies are mainly used to evaluate the use of the website and user behaviour, to compile reports on the activities of visitors to the website and to provide other services related to the use of the website.

The cookies we use that are not technically necessary are explained in our cookie banner with regard to how they work, their duration and possible third-party recipients of the data. If certain third-party providers used by us set cookies as part of the service provided for us, this is also pointed out separately in our privacy policy.

The legal basis for the use of technically unnecessary cookies is Art. 6 para. 1 sentence 1 lit. a GDPR, provided you have given your consent.

You can revoke your consent at any time. You also have the option of configuring the setting of cookies at any time. For example, you can set your browser so that it informs you in advance about the setting of cookies or completely refuses cookies.

Java applets and Java script are used to provide our website. If you do not wish to use these auxiliary programmes or active content for security reasons, you should deactivate the corresponding setting in your browser.

HTML5: We and certain third parties may also use certain tracking technologies known as "HTML5", primarily for advertising purposes. Some browsers may use their own management tools to remove or block such technologies.

5. online marketing/analysis measures

By collecting statistics through online marketing measures, we want to design our website to meet your needs and continuously adapt it for you, our user, and optimise its use.

Unless otherwise stated below, the online marketing and tracking measures used by us are based on your consent in accordance with Art. 6 para. 1 sentence 1 lit. a GDPR.

If your data is transferred to the USA, this is done on the basis of your consent in accordance with Art. 49 para. 1 sentence 1 lit. a GDPR. In addition, the service providers concerned have undertaken to us under a standard contractual clause that a level of data protection equivalent to that of the EU is guaranteed in third countries outside the EU to which data is exported.

We use various Google tools on our website.

a) Google Analytics
If you have given your consent, Google Analytics, a web analytics service provided by Google Ireland Limited "Google", is used on this website. The use includes the "Universal Analytics" operating mode; this makes it possible to assign data, sessions and interactions across multiple devices to a pseudonymous user ID and thus to analyse the activities of a user across devices.

Google Analytics uses "cookies", which are text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. However, if IP anonymisation is activated on this website, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. We would like to point out that Google Analytics has been extended to include IP anonymisation on this website in order to ensure anonymised collection of IP addresses (so-called IP masking). The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can find more information on terms of use and data protection at (https://www.google.com/analytics/terms/de.html or under https://policies.google.com/?hl=de).

On behalf of the operator of this website, Google will use this information to analyse your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator.

The data sent by us and linked to cookies, user identifiers (e.g. user ID) or advertising IDs are automatically deleted after 14 months. Data that has reached the end of its retention period is automatically deleted once a month.

You can revoke your consent at any time with effect for the future by preventing the storage of cookies by setting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent.

You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser add-on. Opt-out cookies prevent the future collection of your data when you visit this website. To prevent Universal Analytics from collecting data across different devices, you must opt out on all systems used. If you click here (https://tools.google.com/dlpage/gaoptout?hl=de), the opt-out cookie is set to deactivate Google Analytics.

6. data security

We take all necessary technical and organisational security measures to store your personal data in such a way that it is not accessible to third parties or the public. Should you wish to contact us by e-mail, we would like to point out that the confidentiality of the information transmitted cannot be fully guaranteed by this means of communication. We therefore recommend that you only send us confidential information by post.

7. name and contact details of the controller and the data protection officer

This data protection information applies to data processing by

Callidus Pay GmbH,
Büchnerstr. 12, D-38118 Braunschweig
("responsible person").

Data Protection Officer:
Mr Andrej Kaurin

Cookie Policy

Updated on 07.03.2023

Definitions and key terms

In order to explain things as clearly as possible in this Cookie Policy, whenever these terms are referred to, they are strictly defined as:

- Cookie: small amount of data generated by a website and stored by your web browser. It is used to identify your browser, provide analyses and store information about you, such as your language preference or login information.
- Company: Where this policy mentions "company", "we", "us" or "our", this refers to Callidus Pay, which is responsible for your data under this Cookie Policy.
- Device: any device connected to the internet such as a phone, tablet, computer or any other device that can be used to visit Callidus Pay and use the Services.
- Personal data: any information that directly, indirectly or in connection with other information - including a personal identification number - enables the identification or identifiability of a natural person.
- Service: refers to the service provided by Callidus Pay as described in the relevant Terms (if available) and on this Platform.
- Third Party Service: refers to advertisers, contest sponsors, advertising and marketing partners and others who provide our content or whose products or services we believe may be of interest to you.
- Website: Callidus Pay website, which can be accessed via this URL: https://calliduspay.com/
- You: a natural or legal person who is registered with Callidus Pay to use the Services.

Introduction

This Cookie Policy explains how Callidus Pay and its affiliates (together "Callidus Pay", "we", "us" and "our") use cookies and similar technologies to recognise you when you visit our website/app, including but not limited to https://calliduspay.com/ and any associated URLs, mobile or localised versions and associated domains/subdomains ("Websites"). It explains what these technologies are and why we use them, as well as the ways to control them.

What is a cookie?

A cookie is a small text file that is stored on your computer or other internet-connected device to identify your browser, provide analytics and store information about you, such as your language preference or login information. They are completely secure and cannot be used to run programmes or transmit viruses to your device.

Why do we use cookies?

We use first-party and/or third-party cookies on our website/app for various purposes, such as

- To facilitate the operation and functionality of our website/app;
- To improve your experience with our website/app and to make navigation on this website/app faster and easier;
- To enable us to create a customised user experience for you and to understand what is useful or of interest to you;
- To analyse how our website/app is used and how we can best adapt it;
- To identify future prospects and use them to personalise marketing and sales interactions;
- To facilitate the customisation of online advertising to your interests.

What type of cookies does Callidus Pay use?

Cookies can be either session cookies or persistent cookies. A session cookie expires automatically when you close your browser. A persistent cookie remains until it expires or you delete your cookies. Expiry dates are set in the cookies themselves; some may expire after a few minutes, while others may expire after several years. Cookies placed by the website you are visiting are called "first-party cookies".

Strictly necessary cookies are required for our website/app to function and cannot be switched off in our systems. They are essential to enable you to navigate the website/app and use its features. If you remove or disable these cookies, we cannot guarantee that you will be able to use our website/app.

We use the "Real Cookie Banner" consent tool to manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents. You can find details on how "Real Cookie Banner" works at https://devowl.io/de/rcb/datenverarbeitung/.

The legal basis for the processing of personal data in this context is Art. 6 para. 1 lit. c GDPR and Art. 6 para. 1 lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

hCaptcha

We use hCaptcha (hereinafter referred to as "hCaptcha") on this website. The provider is Intuition Machines Inc 2211 Selig Dr, Los Angeles, CA 90026, United States (hereinafter "IMI").

The purpose of hCaptcha is to check whether the data input on this website (e.g. in a contact form) is made by a human or by an automated programme. For this purpose, hCaptcha analyses the behaviour of the website visitor based on various characteristics.

This analysis begins automatically as soon as the website visitor enters a website with activated hCaptcha. To analyse this, hCaptcha evaluates various information (e.g. IP address, time spent on the website by the website visitor or mouse movements made by the user). The data collected during the analysis is forwarded to IMI. If hCaptcha is used in "invisible mode", the analyses run completely in the background. Website visitors are not informed that an analysis is taking place.

The data is stored and analysed on the basis of Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in protecting its website from abusive automated spying and SPAM. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TTDSG, insofar as the consent includes the storage of cookies or access to information in the user's terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. Consent can be revoked at any time.

Data processing is based on the Standard Contractual Clauses (SCC) contained in the Data Processing Addendum to IMI's General Terms and Conditions or the Data Processing Agreements.

We use hCaptcha (hereinafter referred to as "hCaptcha") on this website. The provider is Intuition Machines Inc 2211 Selig Dr, Los Angeles, CA 90026, United States (hereinafter "IMI").

Data processing is based on the Standard Contractual Clauses (SCC) contained in the Data Processing Addendum to IMI's General Terms and Conditions or the Data Processing Agreements.

Further information on hCaptcha can be found in the data protection provisions and terms of use under the following links: https://www.hcaptcha.com/privacy and https://hcaptcha.com/terms.

Real Cookie Banner

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Elementor

Elementor makes it possible to design the layout of this website to make it more appealing and user-friendly. The data collected is not used for analysis purposes, but only to ensure that, for example, hidden elements are not displayed again during several active sessions. Cookies or cookie-like technologies can be stored and read. These are used to store the number of page views and active sessions of the user. The legitimate interest in the use of this service lies in the simple and user-friendly implementation of the layouts used.

Language translation with TranslatePress and DeepL

Our website uses the plugin TranslatePress for the multilingual presentation of our content. For the automatic translation we use the service DeepL Pro, provided by DeepL SE, Maarweg 165, 50825 Cologne, Germany.

The content to be translated - i.e. website texts - is transmitted to the servers of DeepL via a secure connection (SSL). The use takes place on the basis of Art. 6 para. 1 lit. f GDPRas it serves the user-friendly and barrier-free presentation of our online offer in several languages.

DeepL processes the transmitted data solely for the purpose of carrying out the translation. According to DeepL, there is no permanent storage or further processing of the content. Further information on data protection at DeepL can be found at https://www.deepl.com/privacy

To save the language selected by the user, our website uses a cookie (_tp) via the TranslatePress plugin. This cookie is used exclusively to automatically display the preferred language on the next visit. The cookie does not contain any personal data and usually expires after one year.

YouTube

YouTube enables the embedding of content published on youtube.com into websites to enhance the website with videos. This requires processing the user’s IP-address and metadata. Cookies or cookie-like technologies can be stored and read. These can contain personal data and technical data like user IDs, consent, settings of the video player, connected devices, interactions with the service, push notifications and used account. This data can be used to collect visited websites, detailed statistics about user behavior, and it can be used to improve the services of Google. It can also be used for profiling, e.g. to provide you with personalized services, such as ads based on your interests or recommendations. This data may be linked by Google to the data of users logged in on the websites of Google (e.g. youtube.com and google.com). Google provides personal information to their affiliates and other trusted businesses or persons to process it for them, based on Google's instructions and in compliance with Google's privacy policy.

Disclaimer for errors and omissions

Callidus Pay accepts no responsibility for content, codes or other inaccuracies.

Callidus Pay does not assume any warranties or guarantees.

In no event shall Callidus Pay be liable for any special, direct, indirect, consequential or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tortious action, arising out of or in connection with the use of the Service or the contents of the Service. Callidus Pay reserves the right to make additions, deletions or modifications to the contents of the Service at any time and without prior notice.

General disclaimer

The Callidus Pay Service and its content are provided "as is" and "as available" without warranty or representation of any kind, either express or implied. Callidus Pay is a distributor and not a publisher of the content provided by third parties; therefore, Callidus Pay exercises no editorial control over such content and makes no warranty or representation as to the accuracy, reliability or timeliness of any information, content, services or goods provided or accessible through the Callidus Pay Service. Without limiting the foregoing, Callidus Pay expressly disclaims all warranties and representations with respect to any content transmitted on or in connection with the Callidus Pay service or on websites appearing as links on the Callidus Pay service or in the products provided as part thereof. or otherwise in connection with the Callidus Pay service, including but not limited to warranties of merchantability, fitness for a particular purpose or non-infringement. No oral advice or written information given by Callidus Pay or any of its affiliates, employees, officers, directors, agents or the like shall create any warranty. Price and availability information is subject to change without notice. Without limiting the foregoing, Callidus Pay does not warrant that the Callidus Pay service will be uninterrupted, error-free, timely or error-free.

Indispensable cookies

We use essential cookies to make our website/app work. These cookies are essential to enable core functions such as security, network management, your cookie preferences and accessibility. Without them, you would not be able to use the basic services. You can disable them by changing your browser settings. However, this may affect the way the websites work.

Performance and functionality cookies

These cookies are used to improve the performance and functionality of our website/app but are not strictly necessary to use it. However, without these cookies, certain features such as videos may not be available or you may have to enter your login details each time you visit the website/app as we cannot remember that you have previously logged in.

Marketing cookies

These account-based marketing cookies enable us to identify future prospects and personalise sales and marketing interactions with them.

Analysis and customised cookies

These cookies collect information that helps us understand how our website/app is being used or how effective our marketing campaigns are, or to help us customise our website/app for you.

We use cookies provided by Google Analytics to collect limited data directly from end-user browsers so that we can better understand your use of our website/app.
Further information on the collection and use of this data by Google can be found at: https://www.google.com/policies/privacy/partners/.
You can deactivate all analyses supported by Google on our websites by visiting: https://tools.google.com/dlpage/gaoptout.

Social media cookies

These cookies are used when you share information via a social media sharing button or a "like" button on our website or link your account or interact with our content on or via a social networking website such as Facebook or Twitter. The social network will record that you have done this. These cookies may also contain certain code placed on the platform to track conversions from ads, optimise ads based on data collected, build targeted audiences for future ads and remarket to qualified users who have already performed certain actions on the platform.

Cookies from third-party providers

Some cookies set on our website/app are not set by Callidus Pay on a first-party basis. Third party content may be embedded on the websites to serve adverts. These third parties may set their own cookies in your web browser. Third party service providers control many of the performance and functionality, advertising, marketing and analytics cookies described above. We have no control over the use of these third-party cookies, as cookies can only be accessed by the third party that originally set them.

How can you manage cookies?

Most browsers allow you to control cookies through their "Preferences" settings. However, if you restrict the ability of websites to set cookies, your overall user experience may deteriorate as it is no longer personalised to you. It may also prevent you from saving customised settings such as login information. Browser manufacturers provide cookie management help pages in their products.

Browser manufacturers provide help pages for cookie management in their products. Further information can be found below.

- Google Chrome
- Internet Edge
- Mozilla Firefox
- Safari (Desktop)
- Safari (mobile)
- Android browser
- Opera
- Opera Mobile

Blocking and deactivating cookies and similar technologies

Wherever you are, you can also set your browser to block cookies and similar technologies. However, this action may block our essential cookies and prevent our website from working properly, and you may not be able to take full advantage of all features and services. You should also be aware that you may also lose some saved information (e.g. saved login details, website settings) if you block cookies in your browser. Different browsers provide you with different controls. Deactivating a cookie or a cookie category does not delete the cookie from your browser. You must do this yourself in your browser. You can find more information in the help menu of your browser.

Changes to our cookie policy

We may change our Service and policies and may need to make changes to this Cookie Policy to accurately reflect our Service and policies. Unless otherwise required by law, we will notify you (for example, through our Service) before we make any changes to this Cookie Policy and give you the opportunity to review them before they take effect. If you then continue to use the Service, you will be bound by the updated Cookie Policy. If you do not wish to agree to this or any updated Cookie Policy, you may delete your account.

Your consent

By using our website/app, registering an account or making a purchase, you hereby consent to our Cookie Policy and agree to its terms.

Get in touch with us

Please do not hesitate to contact us if you have any questions about our cookie policy.

- By e-mail: info@calliduspay.com
- By telephone number: 0049 (0) 531 230 4360
- Via this link: https://calliduspay.com/contact
- About this address: Büchnerstr. 12, 38118 Braunschweig, Germany

Cookie Policy

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